| Base | Premium | Unlimited | |
|---|---|---|---|
| Pricing (all prices in USD) | |||
| Price / month (billed annually) | $16 per agent | $33 per agent | $50 per agent |
| Price / month (billed monthly) | $19 per agent | $39 per agent | $59 per agent |
| Supported devices | |||
| Operating system(s) | Mac, Windows | Mac, Windows | Mac, Windows |
| Browser(s) | Chrome, Mozilla | Chrome, Mozilla | Chrome, Mozilla |
| Other features | |||
| File sharing | |||
| Chat bot | |||
| Smart search | |||
| Online status | |||
| Emoticons | |||
| Rating | |||
| Starr messages | |||
| Geo locations | - | ||
| Operators | 5 | 20 | Unlimited |
| Content management system | |||
| Wordpress | |||
| Joomla | |||
| Typo3 | |||
| Xt-Commerce | |||
| Canato | |||
| Drupal | |||
| 24/7 Premium customer service support | |||
| Chat | - |
What is a live chat?
It is a medium that enables your business to engage with the visitors of your website in real-time through messaging. And the software that enables live chat is generally known as live chat software. You can take advantage of live chat software to commence conversations with first-time site visitors, communicate with returning customers, and provide support to your existing users.
Why do you require live chat software?
Customers require a live chat in order to get convenient and quick answers to their doubts or questions on a site. Sales and marketing teams require a live chat to garner collect leads and convent into long-tern customers. Live chat is valuable and handy for online businesses for capturing leads, reducing bounce rate, and bringing down the number of shopping cart abandonment. Likewise, live chat software can aid B2B businesses to introduce or launch campaigns on the basis of user behavior, deploy interactive chat bots to engage with them, or provide proactive support.
What are the benefits of a Floppy live chat system?
The benefit of Floppy live chat over other customer communication forms is that it is conveniently available and affordable. It is simply accessible and more customer interaction, enabling our customers to convert and create more leads for more website users. Moreover, website visitors get answers to their questions, which boost your company's service. We also make additional support for our customers by reducing incoming mail and phone calls
How do I get Floppy Live Chat Software on my website?
Do you want to know how our FloppyChat works? It's very easy to get started with Floppy Live Chat software for your website with three simple steps.
All you need to do is:
➢ The first move is to sign up for FloppyChat by making an account. Ensure to enter a valid email address as it is required for the next step i.e. verification.
➢ After you sign up, you'll get a verification mail to your email address, which you entered during the signup process. Once you confirm the verification, your email will be linked to your account.
➢ After verifying the email, the last move is to add the Widget; once you are done adding the widget tool, you are good to go!
It is as simple as it sounds? Want to know more? Check out our home page.
What is a chat box?
A chat boxis a popup appearing in the corner of your website and helps you to communicate with visitors to your site visitors instantly.
How long would it take to have my account approved?
Approval is immediate. Accounts and updates are instantly activated. Only sign up and verify your email. Welcome to family Floppy chat!
Is the chat window customizable?
Yes, the chat window is customizable and you can do changes according to your requirements and desires. You can change the color scheme, choose a pre-made chat widget theme, upload your own logo, and much more you can do. For more information, have a quick look at our Floppy live chat features page.
Can you invite visitors to chat?
Yes, it is possible through two kinds of greetings for engaging visitors to browse your page:
Automated Greeting: that triggers when specific conditions are met.
Manual Invitation: that is sent when an agent invites a visitor manually to chat by choosing them on the visitor's list.
Does Floppy Chat work on mobile?
When a site visitor accesses your website from a tablet or smartphone, they will view a mobile-optimized version of your chat box.
What can I customize for my widget?
The short answer – everything. Floppy Chat has an amazing editor that allows businesses to tailor the design and style of the chat box for desktop and mobile devices.
Do I need to be technically savvy for using FloppyChat?
Not at all, one of the greatest things about FloppyChat System is that there is no need to be the technically savvy person to use it and install it on your website. We have made things very easy and straightforward for our clients so that they can get started with live chat software without facing much hassle. It is even one of the reasons why businesses choose us over others. If you don’t believe it, then sign up for free today and see yourself.
How much Floppy Chat cost?
Floppy Chat has three pricing models. Check out the above for more info and what each plan has to offer you. We ensure that whatever plan you choose, it’ll be worth your investment.
What does Floppychat compatible with?
FloppyChat system has been tested to function with Windows, Mac, and Linux OS. It is compatible with all major platforms and browsers, where applicable.
How can I change my plan?
You can request our customer support team to downgrade or upgrade your plan. The change would take a consequence on the next monthly billing cycle.
How safe is my data?
We at FloppyChat take security seriously. We make certain that our live chat system is always up-to-date with the latest security patches.
If your concern is not still addressed, then no worries!! Get in touch with us today. We would love to hear from you and clear your doubts.
